Fiwave understands that Operational Support Systems (OSS) and Business Support Systems are now key to the competitive strategy of modern service providers. This is because providing raw internet bandwidth is only a small part of the services customers will expect from your network. From provisioning, service delivery, suport and billing there must be seamless integration and interoperability over a wide range of platforms in order to win and retain customers.

Fiwave specialist staff will optmise your operational and business processes and integrate various systems in order to create a unified OSS and BSS platform while always working within industry standards and using best of breed technology. Since the overall performance of your business is so sensitive to strengths and weaknesses in OSS and BSS we view the OSS and BSS integration projects holistically as part of the entire platform and not just as a silo project. Our goal is to always reduce Total Cost of Ownership and maximise Return on Investment of all assets wherever possible.